Authentication:

• Captcha enable our Bank to differentiate bots from authentic users to stop spammers from hijacking

• One Time Password (OTP) is sent to your Registered Mobile Number (RMN) as a 2nd Factor of Authentication (2FA) for transactions

• Virtual Keyboard is provided for logging to your net banking in order to prevent from key logger attacks.

Mobile Banking Security:

• SIM binding and device binding helps identify trusted user and provides for greater security in mobile banking

• Safe and secure- Equipped with advanced encryption and security technologies

• Identify Wi-Fi while using Equitas app- as someone may access your confidential data/information while using public Wi-Fi

• Mobile Banking is disable for Jailbroken and Rooted devices

• Prompt to periodically change your MPIN

• Online Dispute Redressal (ODR) integrated in mobile banking for faster resolution of your grievances

• Facility for enabling transaction limit

Internet Banking Security:

• Captcha (picture of captcha) enable our Bank to differentiate bots from authentic users to stop spammers from hijacking

• Transaction password & OTP

• Prompt to periodically change your Login and transaction password

Perimeter Security:

• 24/7 monitoring of all Bank servers and network devices

24/7 Transaction Monitoring:

• Helps identify suspicious behaviour in all channels of online banking, which could indicate financial crime occurring.

• Monitoring and declining suspicious transactions based on Artificial Intelligence & Machine learning technologies

• Real-time SMS notification to customer upon decline of such transactions

• Notify the customer immediately via call to verify if the transaction is genuine